01-17-2014 06:44 AM
I downloaded the BBM app end of last year, but my messages were taking forever to go through and vice versa. I gave up on BBM. Now I want to try using the app again.
I tried to reset my password, however the recovery question being asked is very strange to me and therefore cannot provide the answer......it's not even that I have forgotten, just that the question is foreign to me.
What do I do now? Please assist.
01-17-2014 12:01 PM
Welcome to the Community
I hope you can solve your problem through guidance of this article. Article ID: KB35103 How to reset the BlackBerry ID account on BBM for Android and iPhone if the Password Recovery Answer is unknown.