02-23-2013 06:39 PM
I am still experiencing same problem. Did not recept my z10 (advised from many not to). Blackberry Rep just called me to see if my issue was resolved. Was told that there are so many backlogs that it could be until tonight to get up and running on BBM again, but that lots have been restored. Some people losign their contact lists though. I will be patient, but if not up and running by tomorrow morning, will do a security reset.
02-23-2013 06:41 PM
02-23-2013 07:23 PM
02-23-2013 11:08 PM
Hi there, I'm a newbie here. I've just got a z10 last night, but the bbm server error kept on popping out and when I decided to wipe everything, something wrong happened, my new bb just frozed.
I has a screen picture to connect the bb to the pc I think, and whenever I want to restart, eventhough there was a bb mark at first, then it shows the error again and couldnt start up.
02-23-2013 11:13 PM - edited 02-23-2013 11:17 PM
For dju1 above. if you interupted your security wipe... Sounds like you may have
For those who aren't able to get into BBM just yet DON NOT imidiately go to a security wipe. You can simply restart the phone (NO BATTERY PULL). hold the lock key and when the shutdown count comes up hit the 'restart' button at the bottom right I believe. I'm not expert but that is all that I needed to wake up my BBM once there was word of it being fixed.
02-23-2013 11:24 PM
02-24-2013 12:31 AM
So I managed to get to the sign in screen of the BB ID and earlier I was just doing Restore using device switch which kept giving the error which everyone here is aware of.
I was so fed up that I just clicked on continue and thought let me try that. It worked! I am back on Blackberry but with no contacts. How do I restore these?? Please tell me!!