04-24-2014 11:10 AM
BBM for Android requires Android 4.0 (Ice Cream Sandwich) or later and is compatible with cellular enabled Android devices with a screen size of 7" or less. The device you are using has a 8" screen so it isnt supported. \
For more details, please bookmark http://blackberry.com/btsc/kb35135
Did you know that PRIV & the DTEK50 come with 12 months of free, complimentary support?
PRIV: Call 1-866-533-8067 (Canada\USA), or 0800-141-3330 (UK)
DTEK50: Call 1-855-556-2522 (Canada\USA), or 0800-141-3330 (UK)