10-29-2013 01:29 AM
My friends are on iOS/Android and we have our own group. Some members who have iOS devices have noticed that messages posted by other members are not received until hours later. Is there a KB article that addresses this? I know there is one for Android (KB35250) and I've distributed it to the Android users.
10-29-2013 01:12 PM
Welcome to http://supportforums.blackberry.com
All your contacts should have your time zone and date set automatically, not manually since receipt of the PIN has a haphazard manner and bad sync.
If your problem evidences the persistence, removes the group and re-create it and invite all again.
#4LL #ichooseBlackBerry10 @Gutijose14
11-05-2013 10:13 PM
we have a group chat with people using bb and iphone (mostly ios7). Among bb users, messages are not delayed. iphone users receive delayed messages and there was a period when iphone users can send individual messages to bb users but not vice versa.
deleting the group and recreating is not desirable as we've shared a lot of pictures already.
This issue occured since 2 Nov and seems to have resolved on its own on 4 Nov. Any other solution? Why bb users are not impacted?