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New Contributor
Posts: 2
Registered: ‎01-16-2014
My Device: n/a
My Carrier: Rogers

BBM password recovery.

Hello,

 

I need assisstance with recovering my password for bbm.

I've tried too many times. I am now locked out with one try every 15minutes. I am sure that I am using the correct password.  Pleaseeee help.

 

Thanks,

 

Dave

Forums Veteran I
Posts: 1,807
Registered: ‎07-01-2013
My Device: BlackBerry Passport SIlver Edition (OS10.3.2876)
My Carrier: Movilnet

Re: BBM password recovery.

Hi DaverDR

 

Welcome to http://supportforums.blackberry.com/

 

Please see this "sticky" post for helpful information concerning your BBID situation:

Hopefully, this information will be of use to you.

Cheers, and Good Luck!

 

VIA |  sdgardne Hall of Famer II

http://supportforums.blackberry.com/t5/BlackBerry-World/How-to-regain-access-to-your-BBID/td-p/25467...

 

But you can recover your password and do not know the security question 
Your only solution is to create a new blackberry id.

 

Regards.


BBM Channels  PIN: C0007093A
Do not forget to give LIKE   Like Those people who help you and advise you about your doubts. Accept as Solution
New Contributor
Posts: 2
Registered: ‎01-16-2014
My Device: n/a
My Carrier: Rogers

Re: BBM password recovery.

I am trying to reset my BBID, I would like to use the same email as before.  But I do not get the Reset BlackBerry ID Account Link.  

I get only the 15minutes notice. 

 

Thanks again!

 

Dave

Forums Veteran I
Posts: 1,807
Registered: ‎07-01-2013
My Device: BlackBerry Passport SIlver Edition (OS10.3.2876)
My Carrier: Movilnet

Re: BBM password recovery.

Unfortunately but remember your password and security question 

Your solution is to create a new BBID.

 

Regards.


BBM Channels  PIN: C0007093A
Do not forget to give LIKE   Like Those people who help you and advise you about your doubts. Accept as Solution