02-23-2014 09:49 PM
Hi everyone. My Iphone 5 (iOs 6) signed me out of BBM and when I sign in with my blackberry ID it doesn't move from the "setting up bbm" loading page (for days).
Anyone know what could possibly help?
02-24-2014 01:08 AM
Hi and Welcome to the Community!
Article ID: KB35114 BBM for Android and iPhone does not proceed past the “Setting up BBM” screen
03-06-2014 10:30 AM
Disconnect your iphone from wifi and try the app setup again. That seemed to work for me but nothing in the articles provided any help. I hope it works for you!
03-08-2014 05:29 PM
i got it.
before BBM, i have installed Avast antivirus. Avast block something that necesary for BBM Setup.
Yesterday i deinstalled BBM and then forced avast to stop, restart. check wheter avast is still deactivated. download and install BBM, login and loged in. very esay.
you should try on iphone.