Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component


Thank you for visiting the BlackBerry Support Community Forums.

BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)

BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.

"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."

- Kevin Michaluk, Founder, CrackBerry.com

Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.

New Member
Posts: 1
Registered: ‎07-24-2014
My Device: Bold
My Carrier: Sbsns

Bbm is not working

My bbm is not working-every time I send a message it shows the tiny red clock beside it
Posts: 281
Registered: ‎04-25-2014
My Device: Passport
My Carrier: Rogers

Re: Bbm is not working

Do you know if you are connected to the BlackBerry Internet Service? You should see the BlackBerry Logo next to your signal indicator at the top of your home screen.


Can you provide more information? Device, software version, BBM version and troubleshooting steps you man have preformed so far.


Check out Help us Help you to see what kind of info we need to get you back up and running.


Let me know!

Did someone help you? Click Like! Did a post solve your issue? Click Accept as Solution!