08-22-2014 01:27 PM
08-25-2014 03:23 PM
Can you confirm that you are able to send messages to contacts using BBM on BlackBerry, Android or Windows phone.
Do you know if your contacts using iPhones are also having this problem?
Let me know!
08-26-2014 10:19 AM
08-26-2014 12:15 PM - edited 08-26-2014 01:01 PM
From the information that you have provided me all signs point to the problem not being with your phone. A check mark means your message was delivered to the network successfully, and the red X they get means the message was not sent from their device. You can also send and receive messages from people using BBM's on BlackBerry.
I'd see what troubleshooting steps your friends have tried on their devices and let me know.