10-10-2013 11:25 PM
pleaseee helppppp !!!
i cant send message from anyone on bbm chat ,, i can Receive .. i can change my display pic
i tried to format and software and update and install the new bbm and the new software ( 7.1 bundle 2061 )
and i tried to change the sim with another sim
but no thing work !! please help me urgent because all my work depend on bbm
10-10-2013 11:58 PM
first try those steps in the same sequence :
1- Register your Handheld .
2- Resend your Service Book
3- Then perform a battery pull restart like this while the device is powered On remove your battery wait for a min. then reinsert it back
After reboot , On your device go to Setup > Email account > try to setup your email account and check if you recieve the same error . If you still recieve the same error then use your BlackBerry browser and browse to www.blackberry.com/integrate to add / edit any of your email account .
VIA | prince2012