08-27-2014 08:17 PM - edited 08-27-2014 08:18 PM
I do understand that PIN is linked to email address.
However PIN is different between Blackberry phone (not BB 10 above) and Android phone.
Is that possible to change the email address with existing PIN or keep he contact and the contain intact?
The reason is the email address is no longer being use, no longer valid or ex other person.
Actually I don't really care if the PIN change as well. It that possible to have flexibility to change these I mention?
08-28-2014 08:44 AM
Actually, a BlackBerry PIN is linked to a device, not an email address. Each BlackBerry smartphone has a unique PIN number, and with the introduction of BBM for iOS, Android and Windows Phone each instance of BBM on those devices also has a unique PIN number.
From what I can tell, you are trying to change the email address associated with your BBID. This can easily be done by following the steps in this BlackBerry Knowledge Base Article: KB28060 How to change the BBID User Name (Email Address)
Let me know how it goes!
09-02-2014 08:59 AM
I'm sorry @cronosmachine but I'm not sure what you mean.
Can you let me know what your end goal is? Are you switching from one device to another and want your BBM contacts to follow?
Again, your email is not registered with or tired to a PIN, A BlackBerry ID can be moved from one device to another while a PIN cannot. A PIN is device specific and cannot be transferred.
Let me know!