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New Member
Posts: 2
Registered: ‎01-03-2014
My Device: LG Nexus 4
My Carrier: WIND Mobile

Chat history lost

I had to restore my phone today. Throughout my entire time of using BBM, I have ensured that "Save chat history" is set to ON and always remains so (I check every few days) and it was on before my restore.

I just resintalled BBM on my device. While my contacts are all there, my chats have disappeared. Starting a chat with a contact has not saved ANY of my chat history. How do I recover it?


Posts: 94,250
Likes: 24,335
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Chat history lost

You can't , those are not saved with the BBID, only contacts.


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New Member
Posts: 2
Registered: ‎01-03-2014
My Device: LG Nexus 4
My Carrier: WIND Mobile

Re: Chat history lost

Then what the hell is the point of "Save Chat History"?