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inside custom component


New Contributor
Posts: 2
Registered: ‎09-21-2013
My Device: Q10
My Carrier: Sprint

Delecting BBM chat

Please i need help in deleting my BBM chart.Despite the fact that i clear the conversation after chatting with my contacts the chat is still not cleared i.e is still showing.

Regular Contributor
Posts: 50
Registered: ‎07-27-2013
My Device: blackberry Z10
My Carrier: singtel

Re: Delecting BBM chat

do hard reset may help
Elite I
Posts: 7,222
Registered: ‎04-06-2008
My Device: Passport & PlayBook
My Carrier: T-Mobile USA

Re: Delecting BBM chat

I wouldn't do a battery pull, at least except as a last resort.   Try holding down the power button and keep holding it until the BlackBerry logo appears when the device starts rebooting.  Alternately you can hold down both the up and down volume until the device turns off and starts rebooting.   Try that.  Do not remove the battery while the device is on unless the device is frozen and neither of the above will reboot it. 

- Ira