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New Contributor
Posts: 3
Registered: ‎10-26-2013
My Device: iphone
My Carrier: apple

E-mail address is not valid Error

[ Edited ]

Hi

 

I installed BBM on my iPhone 4s and I tried to be in the BBM line but it's always showing invalid e-mail.

 

I got tired from this problem Smiley Sad

 

Please HELP Smiley Sad

Super Contributor
Posts: 289
Registered: ‎10-24-2013
My Device: iPhone 5s
My Carrier: Telus

Re: E-mail address is not valid Error

Invalid e-mail suggests you're not typing it into the field properly.  If it doesn't fit the format of username@domain.com (for example), then it will be rejected as an invalid format.

New Contributor
Posts: 3
Registered: ‎10-26-2013
My Device: iphone
My Carrier: apple

Re: E-mail address is not valid Error

I'm sure that I type it properly. I tried so many time in different way and it's show me same message.
Super Contributor
Posts: 289
Registered: ‎10-24-2013
My Device: iPhone 5s
My Carrier: Telus

Re: E-mail address is not valid Error

Hmm.  Maybe you're using characters that aren't allowed for a BBID?  

 

Go to www.bbid.com and create a BBID.  Then use that same BBID for BBM.  

New Contributor
Posts: 3
Registered: ‎10-26-2013
My Device: iphone
My Carrier: apple

Re: E-mail address is not valid Error

is it ok to skip this step by another email
Super Contributor
Posts: 289
Registered: ‎10-24-2013
My Device: iPhone 5s
My Carrier: Telus

Re: E-mail address is not valid Error

You have to create a BBID to use BBM.  Nope, you can't skip it.