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New Member
Posts: 1
Registered: ‎06-24-2014
My Device: Z10
My Carrier: rogers

Help with password reset for my Blackberry ID

I can reset my password but the email to reset gets sent to an email that I can access.

 

How do i fix this?

Guru II
Posts: 21,521
Registered: ‎04-01-2008
My Device: BlackBerry PRIV; BlackBerry Z30, Z10 and Q10 w/OS 10.3.2.2639; PlayBook w/OS 2.1.0.1917
My Carrier: AT&T

Re: Help with password reset for my Blackberry ID

Without the password you can't change the email address. If you have no access to the email address associated then there's nothing you can do. You'll have to create a new BBID.

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