07-17-2014 06:41 AM - last edited on 07-17-2014 06:55 AM by dany_s
My name us AKINYEMI YOUSUPH OLALEKAN. I use TECNO PHANTOM A+. I had problem with the phone and had to do backup and resetting which automatically deleted all apps. I now redownloaded my bbm but I could not remember my password or the email used because I have both yahoo and hot mail. The worst is I can't remember recovery question asked. My bbm pin is [removed personal information].
07-17-2014 07:24 AM
Read this for full information and suggestions to regain access to your BBID >> http://supportforums.blackberry.com/t5/BlackBerry-
You have to remember either the BlackBerryID password, or the secret question answer. Without either, you're stuck.
Your choices are:
--Use another email account to create an entirely new BlackBerryID (with which you will lose access to any purchased apps using the "forgotten" first BlackBerryID, or
--Find the initial email you were sent to confirm the initial BlackBerryID, and in it is a link to click to cancel and delete the account. Click on that, delete the account and then you can use that same email to create an entirely new account.
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code