06-25-2014 04:02 AM
I need your support on this
I did reset ID of my email and i got new pin,
Is there a way to get the old pin or marge it with the new pin. at lease i need the contact list.
06-25-2014 08:45 AM - edited 06-25-2014 12:28 PM
Can you clarify what you mean by "reset ID of my email"
Did you do a password reset? You would have answered your security question and had the password reset email sent to your inbox.
Or did you not know know the answer to your security question and do the steps in the following BlackBerry Knowledge Base Article?
Let me know!
06-25-2014 01:02 PM
Did you have to re-create your BlackBerry ID after you did the reset?
Before you are able to reset your BlackBerry ID account there is a warning that says resetting is an irreversible action and that the process deletes the current BlackBerry ID account and any currently associated data such as BBM contacts.
If you did have to re-create your BBID then I'm sorry but the data was deleted and there is no way to get the old PIN back.
06-26-2014 11:24 AM
When you reset your BBID, as they warning indicates all data contained within is deleted, BBM contacts, BlackBerry World purchases, etc.