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Forums Veteran I
Posts: 1,816
Registered: ‎07-01-2013
My Device: BlackBerry Passport SIlver Edition (OS10.3.2876)
My Carrier: Movilnet

How to save precious moments using BBM Chat History

How to save precious moments using BBM Chat History

 

bbmhistory_full.png

 

Did you know that BBM offers you the ability to save the history of your chats with other BBM contacts?

By default, this feature isn’t turned on, but flip a switch within your BBM settings and you can view previously sent and received BBM messages with all of your BBM contacts.

For example, if you don’t have BBM Chat History enabled, your message is removed from your device when you end a chat. If you enable Save Chat History, when you close and re-open a BBM chat with a contact, a history of your conversation appears—just scroll up to review.

I use this feature so I always have the ability to go back and reference something a contact sent me in the past, or whenever I want to put a smile on my face by reviewing love notes I’ve sent back and forth with my wife. Call me cheesy, I don’t care!

Use the following the steps for your device to turn on BBM Chat History. I’ve also included steps on how you can copy a conversation and share it via email, or copy it to another application on your device so you can always look back on your chats Smiley Very Happy

 

How to turn on BBM Chat History

 

BBM for BlackBerry 10

  1. Open BBM and swipe down from the top of the screen
  2. Tap BBMHistory-SettingsBB10 Settings
  3. Set Save Chat History to On

BBM for Android and iPhone

  1. Open BBM
  2. Tap BBMHistory-ActionBB10 followed by BBMHistory-SettingsBB10 Settings
  3. Set Save Chat History to On

BBM for Windows Phone

  1. Open BBM and tapBBMHistory-SettingsWindows
  2. Tap settings followed by chats
  3. Set Save Chat History to On

Note: BBM for BlackBerry 10, Android, iPhone and Windows Phone can show up to 10,000 message for each contact. 

BlackBerry Messenger for BlackBerry OS

If you use BlackBerry Messenger on a BlackBerry OS device, you can scroll up and view previously sent and received messages in addition to saving your BBM Chat History within your device storage.

  1. Open BlackBerry Messenger
  2. Press BBMHistory-MenuBBOS followed by Options
  3. Set Save Chat History to Device

To view the Chat History that was saved to your device memory, connect your BlackBerry OS device to a computer that has BlackBerry Desktop Software installed and navigate to /home/user/im/BlackBerry Messenger//history/

 

Copy or email your BBM chat history

In addition to BBM Chat history, you also have the option of copying and emailing your chat history. While viewing a conversation, press BBMHistory-ActionBB10 and select Copy Chat or Email Chat. If you are using BBM for BlackBerry OS, press BBMHistory-MenuBBOS followed by Copy Chat or Email Chat and finally, for those using BBM for Windows Phone, tap BBMHistory-SettingsWindows instead followed by tapping copy chat or email chat.

 

Bonus—BBM Group Chat History options

By default BBM Group Chat History is retained for 1 day but you can optionally extend this to a few days, weeks, or forever.

To do this using BBM for BlackBerry 10, Android or iPhone, open a BBM Group chat , tap BBMHistory-ActionBB10 followed by Chat History. Within this screen, select the length of time you’d like to keep messages for: 1 day, 2 days, 3 days, 1 week, 2 weeks, 3 weeks, 1 month, or forever.

To do this using BlackBerry Messenger for BlackBerry OS, press BBMHistory-MenuBBOS followed by Chat Options.

 

Got a question, leave a comment and let me know!

 

Via| Community ManagerTyW


BBM Channels  PIN: C0007093A
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New Member
Posts: 1
Registered: ‎05-24-2016
My Device: samsung
My Carrier: 3

Re: How to save precious moments using BBM Chat History

Ok thanks. but does it work even if I make a factory reset on my android phone? Does it restore chats after a factory reset?
thanks
f
Community Manager
Community Manager
Posts: 4,432
Registered: ‎01-10-2011
My Device: PRIV
My Carrier: Koodo

Re: How to save precious moments using BBM Chat History


FDX78 wrote:
Ok thanks. but does it work even if I make a factory reset on my android phone? Does it restore chats after a factory reset?
thanks
f

Hi @FDX78

 

Chats with individual contacts are not restored.

 

The only chats that are restored after factory resetting the device would be group chats.

 

Thanks! 



Did you know that PRIV & the DTEK50 come with 12 months of free, complimentary support?


PRIV: Call 1-866-533-8067 (Canada\USA), or 0800-141-3330 (UK)

DTEK50: Call 1-855-556-2522 (Canada\USA), or 0800-141-3330 (UK)


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New Member
Posts: 3
Registered: ‎08-09-2016
My Device: Z10 (STL100-2)
My Carrier: Tele2 NL

Re: How to save precious moments using BBM Chat History

On my phone with the latest version of BBM (10.14.6.6) and BB OS 10 (10.3.2.2876), I have serious and continues problems with backing up my chat. When I email a chat, I get 20 to 30kB files containing only 2 to a max of 5 days. And not nearly the limit of 10.000 messages. I need those backups. Is there any problem solving underway?? Because I here this problem from many more BBM users. I don't have this problem with WhatsApp.
Forums Veteran I
Posts: 1,816
Registered: ‎07-01-2013
My Device: BlackBerry Passport SIlver Edition (OS10.3.2876)
My Carrier: Movilnet

Re: How to save precious moments using BBM Chat History

Hello @William_H

 

Friend you have enabled on your BBM save chat history?

Or are performing a backup with BlackBerry Link...


BBM Channels  PIN: C0007093A
Do not forget to give LIKE   Like Those people who help you and advise you about your doubts. Accept as Solution
New Member
Posts: 3
Registered: ‎08-09-2016
My Device: Z10 (STL100-2)
My Carrier: Tele2 NL

Re: How to save precious moments using BBM Chat History

I have enabled this function on BBM. But with both the functions "Copy chat" and "email chat" have the problem.
I am not backing up via BlackBerry Link because you can't read the chats from those backups.
And besides that, the build in backup functions of BBM should work properly like in WhatsApp.
So, anyone know a solution to this frustrating and important problem??
Contributor
Posts: 10
Registered: ‎12-05-2011
My Device: BlackBerry 9900

Re: How to save precious moments using BBM Chat History

What's the whole idea of backing up chats on Android if you cant restore them anyway? Sounds kind of useless to me ...