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New Contributor
Posts: 8
Registered: ‎11-03-2013
My Device: z10
My Carrier: Mobinil

I have a problem with my bbm Z10

I was having a problem with my bbm was not working good so i did wipe to the mobile after that when i try to setup the bbm it says : Associating bbm with your blackberry ID & i don't got anything more than that .

Z10 , software release : 10.1.0.4181

Posts: 95,504
Likes: 24,546
Solutions: 6,397
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: I have a problem with my bbm Z10

During this BBID setup and connection, disable the WiFi connection on your device and continue the setup connected only to the mobile network.

 

You may need to reboot the Z10 and start again.



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New Contributor
Posts: 8
Registered: ‎11-03-2013
My Device: z10
My Carrier: Mobinil

Re: I have a problem with my bbm Z10

Thx for ur reply , i tried what u said but it doesn't work with me still have the same problem .
Posts: 95,504
Likes: 24,546
Solutions: 6,397
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: I have a problem with my bbm Z10

On your home screen, do you see the BlackBerry logo at top right near the signal indicator?



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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PIN: C0001B7B4   Display/Scan Bar Code
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Highlighted
New Contributor
Posts: 8
Registered: ‎11-03-2013
My Device: z10
My Carrier: Mobinil

Re: I have a problem with my bbm Z10

yes i see it
Posts: 95,504
Likes: 24,546
Solutions: 6,397
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: I have a problem with my bbm Z10

Ok.

 

"Temporary Server Error" or "There is no BBM account associated with this email address" is display...

 

"A temporary server error has occurred error" may be displayed during initial setup of BBM and BBM ...

 

 



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 8
Registered: ‎11-03-2013
My Device: z10
My Carrier: Mobinil

Re: I have a problem with my bbm Z10

not working

Posts: 95,504
Likes: 24,546
Solutions: 6,397
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: I have a problem with my bbm Z10

Sorry.

 

I can't even begin to respond to "not working", when I don't know specifically what of those links you read, tried, or errors you might have enountered.



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 8
Registered: ‎11-03-2013
My Device: z10
My Carrier: Mobinil

Re: I have a problem with my bbm Z10

i have other problem now not the same i made restore from the backup to my mobile & i got my contacts back and my bbm .
the problem now i can send to any contacts but the iphone or samsung bbm contacts , the contacts were using the blackberry bbm i just got there msgs but they don't get my msgs plus i don't get the d sign just the gray mark beside my msg .
Posts: 95,504
Likes: 24,546
Solutions: 6,397
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: I have a problem with my bbm Z10

You have no issue sending to another BlackBerry user?

 

I don't know, it should clear up in a few days.



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code