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BBM

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New Contributor
Posts: 4
Registered: ‎10-24-2013
My Device: non-blackberry user
My Carrier: sony experia tipo

MY ACTIVE CHATS HAVE BEEN WIPED

Basically I had been having some problems with my BBM app so I decided to uninstall it then reinstall it. However when I did that and signed in, all of my active chats were gone even though my BBM contacts were still there. Is there any way I can get them back?

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Guru II
Posts: 21,529
Registered: ‎04-01-2008
My Device: BlackBerry PRIV; BlackBerry Z30, Z10 and Q10 w/OS 10.3.2.2639; PlayBook w/OS 2.1.0.1917
My Carrier: AT&T

Re: MY ACTIVE CHATS HAVE BEEN WIPED

Only BBM Group chats are backed up over BBID. Individual chats are not backed up. Sorry.

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