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New Contributor
Posts: 3
Registered: ‎07-05-2014
My Device: blackberry9780
My Carrier: XL

Make a new bbm id

Hi everyone please help me...
I have a 9780 blackberry and then I bought a new Q10. I have been succed to move my blackberry id and its contact to my Q10.

But the question is when I open bbm on my 9780 appear this notice :
"Your blackberry id xxxx is already associated with bbm on another device. Do you want to switch your bbm information to your current device? Note : you can only use your blackberry id with bbm on one device at a time"

I have changed my blackberry id but this notice always appear and I can't use my bbm on blackberry 9780.

Please help and so many thanks.
Posts: 281
Registered: ‎04-25-2014
My Device: Passport
My Carrier: Rogers

Re: Make a new bbm id

You can only use your blackberry ID with BBM on one device at a time.

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New Member
Posts: 1
Registered: ‎07-15-2014
My Device: z10
My Carrier: rogers

Re: Make a new bbm id

I have a z30 with blackberry ID and bbm, before that I had a z10. I just set up the z10 again, with a different service provider. Both phones are in service but z10 is still linked to my email I use  with z30. How do I change the blackberry ID on z30 so I can have a separate pin (bbm)? I want to be able to use both phones at the same time.