06-11-2014 11:25 AM
This problem started a few days ago, where if I wasn't connected to Wifi, the messages wouldn't send. Now, even while on wifi they're not sending. This is happening with all my contacts. I tried uninstalling, but that didn't help. Internet is working on my phone. I am able to use other apps.
Please help me eliminate the angry red clocks by my messages.
06-12-2014 10:55 AM
Thanks for reaching out! A few quick questions;
If you can answer those questions for me I’ll see what I can find out. I’d also recommend reviewing the following knowledge base articles for additional troubleshooting steps. Please let me know how you make out!
Did you know that PRIV, DTEK50 & DTEK60 come with 12 months of free, complimentary support?
PRIV: Call 1-866-533-8067 (Canada\USA), or 0800-141-3330 (UK)
DTEK50\DTEK60: Call 1-855-556-2522 (Canada\USA), or 0800-141-3330 (UK)