07-18-2013 10:17 PM
Hello there, I just bought a Q10 about a month ago, and everything is just fine. I only discovered one problem, that is that my BBM display picture won't be shown to my contacts. I only discovered that after my friend had told me. She also pointed that it's not just me a lot of her friends who have bought Q10 have the same problem. Is there a way to fix this?
thank you for your time :3
07-18-2013 10:35 PM - edited 07-18-2013 10:37 PM
>>my BBM display picture won't be shown to my contacts. I only discovered that after my friend had told me. She also pointed that it's not just me a lot of her friends who have bought Q10 have the same problem. Is there a way to fix this?
The BBM photo is separate from the one shown in the Contacts app. If the BBM one is blank, you can slow touch and paste something there from Pictures.
When a BBM friend changes their BBM photo, it magically appears in your BBM view.
07-18-2013 10:41 PM
yes when i change my dp it doesn't change it's shown as blank to my contacts. i changed my dp and asked them to confirm it.. but i got the same replay each time "it is blank" " nothing" .. etc
07-18-2013 10:52 PM
07-19-2013 07:27 AM
I have the same problem with my Z10 since last 3 weeks and I too have a new phone. I took it to the local Blackberry center and they said they have a link for sortware update but will take a few days.
08-21-2013 04:36 AM
I am extremely good with Blackberry been using them for years. however my new Q10 allows me to update the BBM profile but wont show it to anyone except myself.
I have tried all the usual tricks with rebooting, reinstalling, but nothing seems to work. Ive registered the phone on the network again as well.
Does anyone have any idea why this could be happening? Please help!