10-28-2013 04:35 PM
Keep in mind, this is community support, not support by BlackBerry (though BB Advisors do pop in occasionally).
I'd suggest try changing your system font - it could be that BBM is unable to transcode to your system font and that's why the checkbox isn't showing up.
10-29-2013 06:22 AM
Same issue with my sons phone though the Samsung Galaxy Pocket Plus meets all the requirements. The checkbox for terms of service is not visible. If anyone has a solution to this please let us know. Thanking you in advance.
10-29-2013 06:28 AM
I still think it's a presentation problem. @wendylouw said she changed her font back to factory and it didn't fix it. What if you change your screen resolution (temporarily)? Maybe to something more standard like 1024 x 768 or 1920 x 1080 or 1280 x 720 ?
I would try several fonts as well, if that's possible.
10-29-2013 07:19 AM
I did a google search.
There's one app recommended on this youtube video:
http://www.youtube.com/watch?v=xs1PYdpLeeM (but it's from 2011 - a little old).
There's also "Screen Resolution & Density" app in the android store - dated May 2013 and has 4.4/5 for ratings: https://play.google.com/store/apps/details?id=com.