Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BBM

Reply
Highlighted
New Member
Posts: 1
Registered: ‎07-12-2014
My Device: iPhone 5s
My Carrier: Telkomsel

Not receive email for retrieve new password

After reinstall bbm application, I choose forget password to retrieve new password after fill in blackberry id. But after almost 2 days I haven't receive email. Please advise what next I should do.
Community Manager
Community Manager
Posts: 4,236
Registered: ‎01-10-2011
My Device: PRIV
My Carrier: Koodo

Re: Not receive email for retrieve new password


Hi frecharia, check your spam\junk mail for an email with the following details. Thanks!

Sender; bbidpw-donotreply@blackberry.com
Subject; How to change your BlackBerry ID password


Did you know that PRIV comes with 12 months of free, complimentary support?


Call 1-866-533-8067 (Canada & United States), or 0800-141-3330 (United Kingdom) Smiley Happy


Follow me on Twitter and subscribe to the Inside BlackBerry Help Blog