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New Member
Posts: 1
Registered: ‎07-12-2014
My Device: iPhone 5s
My Carrier: Telkomsel

Not receive email for retrieve new password

After reinstall bbm application, I choose forget password to retrieve new password after fill in blackberry id. But after almost 2 days I haven't receive email. Please advise what next I should do.
Community Manager
Community Manager
Posts: 4,606
Registered: ‎01-10-2011
My Device: DTEK60
My Carrier: Koodo

Re: Not receive email for retrieve new password

Hi frecharia, check your spam\junk mail for an email with the following details. Thanks!

Sender; bbidpw-donotreply@blackberry.com
Subject; How to change your BlackBerry ID password

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