I am very concerned as for the past 5 days I have not been receiving bbm messages from android or iphone users. I have sent them messages and even though it says (D) the message never shows me an (R) even when they have read my message. They will attempt to send me a message back but it will just come up a tick or a red cross. However I can still receive messages from BlackBerry users. I have tried everything from rebooting my device, taking out the sim card, wiping my data and still nothing has worked! I even rang up my services and there is nothing they can do.
I would like to know if there is any kind of help or support you could give me, please! I need this to be sorted!