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Posts: 3
Registered: ‎11-27-2013
My Device: Blackberry Torch 9800
My Carrier: Globe telecom
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Please help. I want to cry. Uncaught exception: net_rim_wlan_wizard(307)

Please help. I dont know what to do. I cant connect to the wifi. After i updated my bbm, i tried sending a picture to a contact, then a notification pops out and it says 'Please complete BBM setup' so i tried connecting to the wifi and it suddenly didnt work. I cant use my BBM and i cant use my wifi so that i can setup my bbm. I figured that MAYBE i needed to complete the channels setup on bbm so i tried connecting to wifi. Please bbm, you made a bad update. Please frickin' help me!!! I dont know what to do. Tried searching for the same problems turns out no one has experienced this yet. This sucks!
Posts: 94,686
Likes: 24,431
Solutions: 6,358
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Please help. I want to cry. Uncaught exception: net_rim_wlan_wizard(307)

Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescribed for most glitches and operating system errors, and you will lose no data on the device doing this.

Now, try your WiFi setup again, first.

 

 



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Posts: 94,686
Likes: 24,431
Solutions: 6,358
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Please help. I want to cry. Uncaught exception: net_rim_wlan_wizard(307)

ALSO, if you open the BBM app what happens?



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 3
Registered: ‎11-27-2013
My Device: Blackberry Torch 9800
My Carrier: Globe telecom

Re: Please help. I want to cry. Uncaught exception: net_rim_wlan_wizard(307)

Thank you so much!