07-20-2014 11:43 AM
i recently got a new email and i also moved from my 9900 to an s3 mini, i signed in with my old email but now i want to use my new email and keep all the contacts from my old email to my new one without re-adding everyone on my contacts. is this possible?
Solved! Go to Solution.
07-20-2014 12:23 PM
Visit www.blackberry.com/blackberryid and sign in with your old email address. Once you're signed in, there's a spot where you can click to change your email address. Doing so should migrate your contacts to any device in which you sign in using the new email address.
Let us know if that helps you.
07-21-2014 08:24 AM
The site provided by @BillJ is correct.
This BlackBerry Knowledge Base Article provides instructions for changing the email address associated with a BBID: KB28060 - How to change or update the BlackBerry ID Username (email address)
Let us know how it goes!
07-23-2014 09:19 AM - edited 07-23-2014 09:20 AM
Since the username, aka email address is already in use it sounds like you may have setup a BlackBerry ID already.
Assuming this is the case, compete the following to 'swap' the username, aka email addresses so you can bring your BBM contacts with you.
Note; In order to complete this process you will need three active email addresses. The BBID that you are currently using that contains your BBM contact list will be referred to as BBID-1. The BBID that you would like to use, thats already in use will be referred to BBID-3. The 'swap' address will be referred to as BBID-3.
After completing these steps you will have successfully updated your BBID username to your new email address while maintaining your BBM contact list.
I hope this help!
Did you know that PRIV & the DTEK50 come with 12 months of free, complimentary support?
PRIV: Call 1-866-533-8067 (Canada\USA), or 0800-141-3330 (UK)
DTEK50: Call 1-855-556-2522 (Canada\USA), or 0800-141-3330 (UK)