Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BBM


Thank you for visiting the BlackBerry Support Community Forums.

BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)

BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.

"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."

- Kevin Michaluk, Founder, CrackBerry.com

Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.


Reply
Highlighted
New Contributor
Posts: 3
Registered: ‎01-12-2013
My Device: BlackBerry Torch 9800
My Carrier: Ann

bbm messanger doesnt work

Hey guys I just got the BB torch 9800 for Christmas the first thing I did was starting bbm It told me to get a BB Id so I got thatbut I forgott to confirm it and getting a new one wasnt possible so since I didn't have anything important in it I reseted it got a BB Id and started bbm again it didn't work and told me after 1 week of trying to connect bbm wit my BB Id that It wasnt possible because there wasnt enough internet recover which isn't possible because I had wido with 4 bars all the time what should I do since there I'd no terry button?
Guru II
Posts: 22,044
Registered: ‎04-01-2008
My Device: BlackBerry PRIV; BlackBerry Z30, Z10 and Q10 w/OS 10.3.2.2639; PlayBook w/OS 2.1.0.1917
My Carrier: AT&T

Re: bbm messanger doesnt work

It really helps to put some punctuation in your post.

First, do you have a BlackBerry data plan with your carrier?

--------------------------------------------------------------------------------
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!
New Contributor
Posts: 3
Registered: ‎01-12-2013
My Device: BlackBerry Torch 9800
My Carrier: Ann

Re: bbm messanger doesnt work

I am sure cause I am just using wlan and I didn't take the phone outside the house, if that helps
New Contributor
Posts: 3
Registered: ‎01-12-2013
My Device: BlackBerry Torch 9800
My Carrier: Ann

Re: bbm messanger doesnt work

And sorry about the punctuation
Guru II
Posts: 22,044
Registered: ‎04-01-2008
My Device: BlackBerry PRIV; BlackBerry Z30, Z10 and Q10 w/OS 10.3.2.2639; PlayBook w/OS 2.1.0.1917
My Carrier: AT&T

Re: bbm messanger doesnt work

If you have no BlackBerry Data plan with a wireless service provider then BBM will never work.

--------------------------------------------------------------------------------
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!
New Member
Posts: 2
Registered: ‎09-13-2014
My Device: curve 9320
My Carrier: Vodacom

Re: bbm messanger doesnt work

hay could anyone help me please ive got a curve9320 and my bbm doent wanna workgot data plan and my bis is working they stole my old phone now cant seem to get it working again plz help!!!