10-26-2013 07:06 AM
I have a blackberry bold 9900 unlock , I live in Iran and I using that in my country but my bbm is not working , I don't know why I connected with wifi but still not working , so plz help me what I can do for solve it ..
Thanks blackberry teams
10-26-2013 08:07 AM
Your carrier has to have BBM provisioned for your device. If it doesn't work over cellular, it's certainly not going to work over wifi. You have to have that BlackBerry service provisioned for you. The carriers control that. Call your carrier.