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BBM

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New Contributor
Posts: 4
Registered: ‎11-24-2013
My Device: Blackberry curve 8900
My Carrier: Vodafone uk
Accepted Solution

can't recieve or send bbm requests

I am on a blackberry curve 8900 v4.6.1.310 my carrier i believe is vodafone uk. i dont think i have a service plan and when i try and go on vodafone live! It says "a communication failure has occured". Those are just some information about my phone. basically whe i send a bbm invite to someone it says pending authorisation or something like that but it never reaches them, i tested this on my brother so many times but he still wouldnt get the invite. futhermore i asked him to invite me too but it wouldnt come up on my bbm. so please i have been trying to solve this for quite a while but. I can't, does anyone have any idea of what i should do?
Guru II
Posts: 21,531
Registered: ‎04-01-2008
My Device: BlackBerry PRIV; BlackBerry Z30, Z10 and Q10 w/OS 10.3.2.2639; PlayBook w/OS 2.1.0.1917
My Carrier: AT&T

Re: can't recieve or send bbm requests

You MUST have a BB data plan in order to use BBM on the 8900.

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New Contributor
Posts: 4
Registered: ‎11-24-2013
My Device: Blackberry curve 8900
My Carrier: Vodafone uk

Re: can't recieve or send bbm requests

How do i get a data plan?
Guru II
Posts: 21,531
Registered: ‎04-01-2008
My Device: BlackBerry PRIV; BlackBerry Z30, Z10 and Q10 w/OS 10.3.2.2639; PlayBook w/OS 2.1.0.1917
My Carrier: AT&T

Re: can't recieve or send bbm requests

Contact your wireless service provider and tell them you need a BlackBerry BIS data plan on your account.

--------------------------------------------------------------------------------
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!
New Contributor
Posts: 4
Registered: ‎11-24-2013
My Device: Blackberry curve 8900
My Carrier: Vodafone uk

Re: can't recieve or send bbm requests

Thats all i need to do right? So my wireless service provider would be vodafone uk?
Guru II
Posts: 21,531
Registered: ‎04-01-2008
My Device: BlackBerry PRIV; BlackBerry Z30, Z10 and Q10 w/OS 10.3.2.2639; PlayBook w/OS 2.1.0.1917
My Carrier: AT&T

Re: can't recieve or send bbm requests

Yes. It may cost you more per month but when you tell them you have a BlackBerry they should know what kind of plan you need.

--------------------------------------------------------------------------------
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!
New Contributor
Posts: 4
Registered: ‎11-24-2013
My Device: Blackberry curve 8900
My Carrier: Vodafone uk

Re: can't recieve or send bbm requests

Thank you