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Reply
New Member
Posts: 3
Registered: ‎06-24-2014
My Device: z10
My Carrier: saudi arabia

i need a hand please :(

I can't install BBM on my BlackBerry Z10 device

Please help!
Developer
Posts: 35
Registered: ‎06-23-2014
My Device: Blackberry Passport
My Carrier: EE

Re: i need a hand please :(

BBM comes pre-installed on your device, doesn't it? You can navigate to it by going to the Blackberry Hub by swiping all the way to the left.
New Member
Posts: 3
Registered: ‎06-24-2014
My Device: z10
My Carrier: saudi arabia

Re: i need a hand please :(

Please anyone help Smiley Sad
Trusted Contributor
Posts: 166
Registered: ‎03-07-2014
My Device: Z10 STL100-2
My Carrier: Out

Re: i need a hand please :(

[ Edited ]

Hi,

Can You explain what exactly is problem You met?

You have BBM but can't start to use it, or You deleted it by accidence and can't to download it back, or You downloaded it but can't to start installation, or something else?

Please remember all people here are far away from You and know nothing about Your device, so Your problem needs to be as clear as possible

New Member
Posts: 3
Registered: ‎06-24-2014
My Device: z10
My Carrier: saudi arabia

Re: i need a hand please :(

my problem is i delete BBM by accident Smiley Sad and now when i want to download it from BlackBerry world or from the Internet it doesn't complete ther installing i dont know why Smiley Sad

Thanks for helping....
Trusted Contributor
Posts: 166
Registered: ‎03-07-2014
My Device: Z10 STL100-2
My Carrier: Out

Re: i need a hand please :(


Reee090 wrote:
my problem is i delete BBM by accident Smiley Sad and now when i want to download it from BlackBerry world or from the Internet it doesn't complete ther installing i dont know why Smiley Sad

Thanks for helping....

Please clarify what You did exactly: all You need is to go to BBW on Your Z10, tap "BBM" on search page, and You will can to skip to download page of BBM. Please keep in mind there two messengers on BBW: one called "Blackberry Messenger" and is for pre-OS 10 devices - it has version 8 and You can't use it, and another one called just "BBM" - it has version 10: that's You need

Regular Contributor
Posts: 55
Registered: ‎05-16-2014
My Device: I'm not blackberry user
My Carrier: I'm not blackberry user

Re: i need a hand please :(

Hi,

 

Check your mobile internet, it's working good or not and try again. here is link from where you can download this:-

 

https://play.google.com/store/apps/details?id=com.bbm&hl=en

http://in.blackberry.com/bbm.html

 

Thanks

Techvedic

Highlighted
Posts: 96,070
Likes: 24,627
Solutions: 6,422
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: i need a hand please :(

@Techvedic why would a BlackBerry user want to go to the Google play store to install BBM?

that's bad advice and won't work. You can stop posting that incorrect  info.



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