10-07-2013 07:24 AM
Welcome to BlackBerry Support Forums
Do you have a BlackBerry data plan / BIS in your account ? We need such data plan for all legacy BlackBerry to use most Proprietary BlackBerry applications like BBM , push email services etc even over wifi .
10-07-2013 09:10 AM
hi mate what you can also do is first reboot your phone and then make sure that you have typed correctly your blackberry mail and pass
NO that won't help if the user does not have a BIS data plan.
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code
10-09-2013 06:35 AM