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inside custom component


New Member
Posts: 1
Registered: ‎12-28-2013
My Device: curve 9300
My Carrier: digicel

lost my contacts

hello so i bought a new phone , and i downloaded bbm... and transfered my contacts to the new one, not a blackberry by the way... then i gave my old bb to my sister and she used m bb id to launch bbm ... i was notified that someone else is using my bb id and got disconnected i lost all my contacts .. we even tried changing the bb id and i still cdnt get my contacts back... can anyone here tell me how i can get my old contacts back?

Forums Veteran I
Posts: 1,831
Registered: ‎07-01-2013
My Device: BlackBerry Passport SIlver Edition (OS10.3.2876)
My Carrier: Movilnet

Re: lost my contacts

Hello Empress3100


Welcome to http://supportforums.blackberry.com/


First you should make a security wipe your old blackberry

Getting your account BBID were not synchronized in the new and old blackberry.

Your contacts will only be able to recover your blackberry ID account.


I recommend you make a security wipe on both blackberry
And put your account BBID on your new blackberry.


In your sister's blackberry creates a new BBID.



BBM Channels  PIN: C0007093A
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