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Contributor
Posts: 20
Registered: ‎04-06-2013
My Device: bold 9900
My Carrier: vodafone, india

"temporary bbm server error"

I have issues installing bbm7! it was working perfectly fine a few days back but then i had to re-install it and since then it has been troublesome. i've done the following things...

1) downgraded to bbm6.2 and tried upgrading again. For 2-3 days it said "temporary bbm server error. Try again".

2) after continuous attempts, it is now stuck on "setting up bbm". It's been 2 days to this.

3) if i try restoring contacts to bbm6.2 via email, it says "blackberry id is not linked with blackberry messenger".

Please help!

Forums Veteran I
Posts: 1,825
Registered: ‎07-01-2013
My Device: BlackBerry Passport SIlver Edition (OS10.3.2876)
My Carrier: Movilnet

Re: "temporary bbm server error"

Hello Swati_arora1234

 

I recommend you download the latest version of BBM

Open link from the browser of your Blackberry
Following this I suggest you connect to a Wi-Fi network so that the synchronization process is faster
And so is prevented from remaining in the setup screen.


BBM Channels  PIN: C0007093A
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Contributor
Posts: 20
Registered: ‎04-06-2013
My Device: bold 9900
My Carrier: vodafone, india

Re: "temporary bbm server error"

My phone is always connected to wifi! Smiley Sad
Forums Veteran I
Posts: 1,825
Registered: ‎07-01-2013
My Device: BlackBerry Passport SIlver Edition (OS10.3.2876)
My Carrier: Movilnet

Re: "temporary bbm server error"

Hi swati_arora1234

 

Uninstall and reinstall the BBM
Remember you must have active data plan or BIS.


BBM Channels  PIN: C0007093A
Do not forget to give LIKE   Like Those people who help you and advise you about your doubts. Accept as Solution
Contributor
Posts: 20
Registered: ‎04-06-2013
My Device: bold 9900
My Carrier: vodafone, india

Re: "temporary bbm server error"

done that for atleast 10 times!
Forums Veteran I
Posts: 1,825
Registered: ‎07-01-2013
My Device: BlackBerry Passport SIlver Edition (OS10.3.2876)
My Carrier: Movilnet

Re: "temporary bbm server error"

Any data plan or BIS active?


BBM Channels  PIN: C0007093A
Do not forget to give LIKE   Like Those people who help you and advise you about your doubts. Accept as Solution
Contributor
Posts: 20
Registered: ‎04-06-2013
My Device: bold 9900
My Carrier: vodafone, india

Re: "temporary bbm server error"

Active BIS plan
Forums Veteran I
Posts: 1,825
Registered: ‎07-01-2013
My Device: BlackBerry Passport SIlver Edition (OS10.3.2876)
My Carrier: Movilnet

Re: "temporary bbm server error"

You tried to delete and re-install the application?
Download the latest BBM and stay connected to a wi-fi network
To synchronize faster the BBM


BBM Channels  PIN: C0007093A
Do not forget to give LIKE   Like Those people who help you and advise you about your doubts. Accept as Solution
Contributor
Posts: 20
Registered: ‎04-06-2013
My Device: bold 9900
My Carrier: vodafone, india

Re: "temporary bbm server error"

deleted and re-installed for atleast 15 times.

i am always connected to wifi and i also have an active BIS plan.

I have in a way done every possible thing i could.

Forums Veteran I
Posts: 1,825
Registered: ‎07-01-2013
My Device: BlackBerry Passport SIlver Edition (OS10.3.2876)
My Carrier: Movilnet

Re: "temporary bbm server error"

Hi swati_arora1234

 

I recommend you do an update of OS to your computer.

To see if that solves your problem.


BBM Channels  PIN: C0007093A
Do not forget to give LIKE   Like Those people who help you and advise you about your doubts. Accept as Solution