11-04-2013 07:05 AM
I have issues installing bbm7! it was working perfectly fine a few days back but then i had to re-install it and since then it has been troublesome. i've done the following things...
1) downgraded to bbm6.2 and tried upgrading again. For 2-3 days it said "temporary bbm server error. Try again".
2) after continuous attempts, it is now stuck on "setting up bbm". It's been 2 days to this.
3) if i try restoring contacts to bbm6.2 via email, it says "blackberry id is not linked with blackberry messenger".
11-04-2013 10:21 PM
I recommend you download the latest version of BBM
Open link from the browser of your Blackberry
Following this I suggest you connect to a Wi-Fi network so that the synchronization process is faster
And so is prevented from remaining in the setup screen.
11-05-2013 09:30 PM
Uninstall and reinstall the BBM
Remember you must have active data plan or BIS.
11-06-2013 12:15 PM
You tried to delete and re-install the application?
Download the latest BBM and stay connected to a wi-fi network
To synchronize faster the BBM
11-06-2013 02:38 PM
I recommend you do an update of OS to your computer.
To see if that solves your problem.