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BlackBerry® 10 Desktop Software

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Trusted Contributor
Posts: 206
Registered: ‎11-19-2009
My Device: Z30 10.3.2.858; PlayBook 64 GB OS 2.1.0.1753
My Carrier: VZW USA
Accepted Solution

1.2.2.b10 vs 1.2.3.b22

Just FYI...

 

My Z30, 10.2.0.1233, with the latest Link was missing calendar events, so I removed that version and reloaded previous version of Link and all seems right again.


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Forums Veteran I
Posts: 2,790
Registered: ‎10-26-2013
My Device: BB

Re: 1.2.2.b10 vs 1.2.3.b22

Thanks for the FYI

Trusted Contributor
Posts: 206
Registered: ‎11-19-2009
My Device: Z30 10.3.2.858; PlayBook 64 GB OS 2.1.0.1753
My Carrier: VZW USA

Re: 1.2.2.b10 vs 1.2.3.b22

Well, after updating device OS to 10.2.1.2102 Link, 1.2.2 is failing to sync, so I tried updating Link to v 1.2.3 and have the same result.

 

Takes way longer (was 35 minutes to sync, now 1-2 hours) and then it fails to update the device and no errors or messages?

 

Someone suggested deleting temp files - where does Link have it's temp files in Win 8?

 

Thanks, Charlie


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Forums Veteran I
Posts: 2,790
Registered: ‎10-26-2013
My Device: BB

Re: 1.2.2.b10 vs 1.2.3.b22

Temp files:

 

Press Windows Logo plus R keys to open Run box:    type:       %temp%        OK       delete all, your system will only delete what is not needed so if it needs any skip those and keep on deleting.

 

Do these also     type:   temp     OK                 deleting both Temp files actually speeds up your system depending on the amount that is there, if there is a excessive amount your computer can slow to a crawl and may even envoke Disk Check which could result in a endless loop.

 

A weekly emptying of both is recommended and you could also do       recent    same as above.

Trusted Contributor
Posts: 206
Registered: ‎11-19-2009
My Device: Z30 10.3.2.858; PlayBook 64 GB OS 2.1.0.1753
My Carrier: VZW USA

Re: 1.2.2.b10 vs 1.2.3.b22

No luck with that, sigh.

 

Thnaks.


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Forums Veteran I
Posts: 2,790
Registered: ‎10-26-2013
My Device: BB

Re: 1.2.2.b10 vs 1.2.3.b22

Check here to see if your anti-virus is compatible with your OS

 

http://www.microsoft.com/en-us/windows/compatibility/CompatCenter/Home

Trusted Contributor
Posts: 206
Registered: ‎11-19-2009
My Device: Z30 10.3.2.858; PlayBook 64 GB OS 2.1.0.1753
My Carrier: VZW USA

Re: 1.2.2.b10 vs 1.2.3.b22

It is compatible - Norton Security Suite 21

 

I'm going back to Link 1.2.2 which was what I had unitl a week ago and ran fine with 10.2.0 for months. Don't want to give up 10.2.1

 

Got to find the key...

 


We're all out here together...
Forums Veteran I
Posts: 2,790
Registered: ‎10-26-2013
My Device: BB

Re: 1.2.2.b10 vs 1.2.3.b22

OK, I hope it all works out fine for you. 

Trusted Contributor
Posts: 206
Registered: ‎11-19-2009
My Device: Z30 10.3.2.858; PlayBook 64 GB OS 2.1.0.1753
My Carrier: VZW USA

Re: 1.2.2.b10 vs 1.2.3.b22

In looking to see if the problem might be with my system, I changed the Power Setting in Win 8 Control Panel to "Performance" and unchecked "Fast Startup".

 

Running Link 1.2.2.x I had a sync session which ran 40 mintues to completion (at least it didn't blue screen.) But in checking it did not update my calendar events or contacts - SIGH.

 

I sync'd my old 9930 using DM and it only takes 5 minutes and it does update properly.

 

Can't figure this Link issue out - it ran fine for three months.

 

 


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Forums Veteran I
Posts: 2,790
Registered: ‎10-26-2013
My Device: BB

Re: 1.2.2.b10 vs 1.2.3.b22

The Performance power setting should not affect anything except battery life but stranger things have happened.

 

While you can have both Link and Desktop Manager installed on the same machine, some users have had various issues using both, if you have access to another computer you could remove one and put it on the  other machine to see.