Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® 10 Desktop Software

Reply
New Contributor
Posts: 2
Registered: ‎03-02-2013
My Device: Blackberry Z10
My Carrier: Vodacom

64-bit Link?

[ Edited ]

Sorry to come in here. I just got a z10. I cant restore the date from my 9780 because I need a blackberry link 64 bit version. wHO CAN HELP ME?

Hall of Famer III
Posts: 57,524
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: 64-bit Link?

Hello,

What makes you think that you must have a 64bit Link version? I run Win7x64 and the existing Link version runs just fine...though I admit not needing to do what you are attempting (I instead am using OTA sync with Outlook.com for my calendar and contacts).

So, please clarify...for I suspect what is wrong in your situation is not rooted in the need for a 64bit Link version.

Good luck and let us know!


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

...................................................... ......................................................
Highlighted
Contributor
Posts: 18
Registered: ‎02-13-2013
My Device: Z10
My Carrier: Bell Canada

Re: 64-bit Link?

Hmmm, I have 64bit Windows 7 and I do not recall having to choose a 64bit version of the link. I think you may be experiencing other problems.

 

Good luck!