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BlackBerry® 10 Desktop Software

New Member
Posts: 1
Registered: ‎09-22-2013
My Device: Z10
My Carrier: Fido

Attempting to download Link and failing



I am trying to download BB Link for my PC and keep getting the same error.  


It is Error 1935


specifically it says 

Error 1935.{97F81AF1-0E47-DC99-A01F-C8B3B9A1E8E}.HRESULT:0x800736FD


then, it doesn't finish the rollback.  Can you please advise what I might be able to do keeping in mind that I am literate on the computer but not a developer so if you could make the instructions in lay terms that would be lovely.  Also, I did try to uninstall any temporary files, disabled the anti-virus (just in case), and made sure nothing else was running.  






Posts: 6,152
Registered: ‎07-05-2012
My Device: Playbook, Dev Alpha C, Z10 LE, Z30
My Carrier: Orange

Re: Attempting to download Link and failing

Rather than me write it I'll leave it to microsoft...



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