06-14-2013 07:47 AM
Has anyone seen a solution to BB Link failure with this mode?
06-14-2013 10:12 AM
I presume you're talking about Windows install and that you have installed the previous BBL version (1.0) before.
If so, try to uninstall the previous version first (Control Panel --> Uninstall a program on Win7).
06-14-2013 11:40 AM
Yes, thanks, that is what happened when trying to install BBL 1.1; The original BBL had been removed previous to the BBL1.1 Install attempt.
06-14-2013 03:58 PM
Did you restart the machine between removal & new install?
06-14-2013 09:04 PM
Yes - there was an interval of days between the unsinstallation of the original BBL, when I was not using the Z10. I had resorted to using my 9810 and had re-established my BIS Account. Originally I was not aware that the Z10 caused my BIS Account to go away, so I returned to using the 9810,
Recently, I went back to reinstall the BBL and considered activating the Z10 again, however now I am unable to install BBL.
Do you know where I can find the Launch version of BBL? Perhaps reinstalling that will work?
Incidentally, I had unistalled BB Desktop 7 one time including all recommendations for a clean uninstall and did perform a system scan.
It may help to mention that I am running VISTA32 business in case that is germain.