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BlackBerry® 10 Desktop Software

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New Contributor
Posts: 3
Registered: ‎07-16-2014
My Device: Z10
My Carrier: CMCC
Accepted Solution

BB Link can not install successfully

Installation environment:
CPU: E6600
Memeory: 4G
OS: Windows 2008 R2 (64bit)

 

Description:

In the process of installing version 1.2.3.56 of the BB Link, an error message prompted [start  service BlackBerry Link Communication Manager (RIM Tunnel Service) failed. Verify that you have sufficient privileges to start system services. ]


"retry" can not continue the installation process.

Switch to version 1.2.3.48 have the same error message, can not install successfully.

Then, switch to an administrator account or boot into safe mode, have this error message ,yet.
But 1.2.3.56 version of BB Link can be installed on Windows XP pro (with SP3) successfully without any error.
So, please help me! Greatly appreciated!

New Contributor
Posts: 3
Registered: ‎07-16-2014
My Device: Z10
My Carrier: CMCC

Re: BB Link can not install successfully

Anybody know? Please help me.
New Contributor
Posts: 3
Registered: ‎07-16-2014
My Device: Z10
My Carrier: CMCC

Re: BB Link can not install successfully