04-05-2013 05:17 AM
So suddenly BB Link began working on Easter-day's night and it's now working fine.
But there's a little problem that I've always had, even when Link didnt work. When BB Link is installed, my Epson scanner doesnt work. When i double click on Epson Scan to start the scanner, it doesnt load and then I get a message saying that I have to check if the scanner is connected and so on. Long story short: if BB Link is installed, my scanner doesnt start. If it's not installed, scanner works flawlessly. I have an Epson Stylus Office BX305FW Plus printer, fax, scanner.
Does anyone else get this problem? Any suggestions? Please help Thanks.
04-05-2013 12:25 PM
04-05-2013 05:02 PM
04-19-2013 09:05 AM
Hi and Welcome to the Community!
My problem is both ways. BB Link does not work and Epson Scanner Service does not work. If I kill the Epson Scan Service BB Link works. Is there a solution?
No solution yet.
05-25-2013 01:31 PM
I am having the same problem with an Epson Workforce 635.
You can stop the Blackberry Link Communication Manager Service from running on your PC and the scanner will work. Just restart the service when you wan to use BB LInk.
05-25-2013 01:33 PM
09-02-2013 09:41 PM
I spent so long trying to figure this out because Windows update ran right after BB Link install..
I only just guessed this is what happened and found this.
Any idea if BB is even aware of this issue?