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BlackBerry® 10 Desktop Software

New Contributor
Posts: 3
Registered: ‎12-02-2013
My Device: Q10
My Carrier: A1

BB Link version number save place


I just got some Bluescreens while installing the new version of BB Link at my windows 8.1. So the installation wasn't complete and I couldn't deinstall it in the right way.

Now i want to install an older version of Blackberry Link but the installer always says that i already have a "better" Link installed and it cancels the installation. My question is where BB link saves this information that I have installed a higher Version?


When I want to install the current version of BB Link I just get the message network failure and it says it can't read C:\Windows\installer\Blackberry link.msi.


I hope somebody can help me!