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BlackBerry® 10 Desktop Software

New Member
Posts: 1
Registered: ‎08-28-2013
My Device: BlackBerry Z10
My Carrier: Virgin Mobile

BB link won't install on Windows 8 computer

Hey guys!


Just bought an HP Envy laptop, 17" with the beats audio, 12gb ram and Intel CORE i5 processor.  I was trying to install BlackBerry Link to put documents that have all the passwords I need for school on my BlackBerry, but after I downloaded the software and clicked on it to install, it said that it would not operate on my operating system.  Do you know if this is just a glitch of some sort or if BBL isn't actually capable of running on my computer? Do you know if and when BB will put out a new version of BB Link for Windows 8?


Thanks for your help!




P.S. I don't like windows 8

Posts: 6,152
Registered: ‎07-05-2012
My Device: Playbook, Dev Alpha C, Z10 LE, Z30
My Carrier: Orange

Re: BB link won't install on Windows 8 computer

Congrats on your nice new laptop, I'm running Windows 8 and Link works for me.


Where did you get the Link software from? Are you perhaps trying to install the mac version as this is the only thing that makes sense for that error message.


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