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BlackBerry® 10 Desktop Software

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Regular Contributor
Posts: 74
Registered: ‎03-24-2009
My Device: Z10
My Carrier: Vodafone

BBL: Failed to commit changes to device (Z10)

Okay, this has just started to happen. No idea why... though I'm wondering if it's because I'm now syncing both a Z30 and Z10 (well, trying to with the latter!)?

 

Whether I try just the contact, just the calendar or both, I get 'Sync was unsuccessful' - and the reason is 'Failed to commit changes to device'. The trouble is, I get no more info than that; 'why' it's failed would be helpful!

 

Can anyone help?

 

I'm syncing through USB and doing nothing different (that I can think of). It recognises the Z10. Sync is set at 1-way - Outlook to Device, and I've configured it that Outlook over-rules in the event of any conflict. BBL version is 1.2.3.48. Z10 OS version is 10.2.1.2977.

 

For the record, the Z30 is syncing without problem.

 

I'm baffled...

Forums Veteran I
Posts: 2,790
Registered: ‎10-26-2013
My Device: BB

Re: BBL: Failed to commit changes to device (Z10)