04-06-2013 06:15 PM
I had the backup problem on my Z10 as well, tried all the fixes, nothing worked .Then started uninstalling my apps one at a time. An app called Presidents choice recipe book was the culpirt and that did the the trick. My backups work.
There are other posters who did the same on Crackberry and it worked. I can't say this will work for all, but worth a shot.
If it works, give a thumbs up.
04-16-2013 10:35 PM
Mine is still saying the same thing as everyone else. Tried turning off Wifi as was stated in another forum, this did seem to help it at least show a proper "free" space, as before it just read "free 0.0MB) even though I had a 32G card freshly formatted in it.
04-17-2013 08:13 AM
04-17-2013 08:47 PM
I wish I could deselect applications, but that isnt an option either, says no data to back up, or something to that effect. I also wonder, when others plug in their phone with a memory card, does it show up briefly as drive Y: and Z:? Mine does, and when I try to access it to maybe transfer something over, it locks up. My wife wanted an iPhone and I wanted to stick with Blackberry because I've had 3 plus I have a Playbook, now I'm rethinking. Its getting annoying coming home from work everynight and searching and changing things to try to get this **bleep** phone to work properly.
04-18-2013 08:08 AM
06-30-2013 02:40 PM - edited 06-30-2013 02:49 PM
This is my solution that worked for me when I encountered this problem:
What this process does is re-set the data functions between the Link program, the phone, and the Blackberry ID account.
Another issue that can cause problems with many USB devices, including external backup hard drives, phones, and etc, is the USB ports on the computer going in to standby (power save mode) while a USB device process is taking place. You can easily fix this by going to the Device Manager for your computer and turning this feature off.
There are many instances when your computer may be talking via the USB ports to a Web Cam, or doing a backup to an external drive, or doing a backup to a phone, and the system decides to shut down the port because it has timed out with no keyboard or mouse activity. There are many software programs and device drivers that do not properly report to Windows that there is USB activity, or Windows for some reason does not see the device as being active. In this case the port will be shut down, and thus the activity will fail.
09-22-2013 02:08 AM