02-14-2014 11:19 AM
I am using MS 8.1 and I keep getting the following message when trying to install the new version: Driver_IRQL_Not_Less_or_Equal (ndis.sys).
I get a blue screen and it keeps restarting without a adequate install.
Can some help me please. Thanks in advance.
Solved! Go to Solution.
02-14-2014 06:59 PM
Well you did not say the exact name or version but if you will check the above link you will see most all Kaspersky Versions are not compatible with your OS and this is most likely the cause of your issue.
It is not enough to just disable Kaspersky you must uninstall it. Windows 8.1 comes with a good Anti Virus, Windows Defender you can use that.
02-14-2014 08:57 PM
Well it shows Kaspersky 2012 is compatible but the one you have Kaspersky 2013 is not compatible.
You should uninstall it and turn on and update Windows Defender.
This should correct your issue.