Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® 10 Desktop Software

Thank you for visiting the BlackBerry Support Community Forums.

BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)

BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.

"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."

- Kevin Michaluk, Founder, CrackBerry.com

Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.

New Member
Posts: 1
Registered: ‎07-09-2013
My Device: Q10 SQN100-3
My Carrier: Vodafone

BlackBerry Link Peer Manager error message

I have just received a Q10 and installed BlackBerry Link (twice) on my laptop (an HP ProBook 4510s running Windows XP Professional). I am constantly getting an error message:


BlackBerry Link Peer Manager has encountered a problem and needs to close.  


In BlackBerry Link it constantly says it is unable to log in to BlackBerry ID. I assume this is connected with the above. Other aspects of BlackBerry Link appear to be working OK - so far.


Has anyone a solution for this problem?

Super Contributor
Posts: 275
Registered: ‎06-20-2012
My Device: Nexus6P/iPhone6 Plus
My Carrier: T-Mobile

Re: BlackBerry Link Peer Manager error message

Could be a firewall issue.  My office PC blocks BB Link from connecting to my BBID, but my home PC is fine.  Smiley Happy

Rich C (PKcable)
From Crackberry.com

If I have been helpful please click like! Use the Thumbs up icon below this message. Smiley Happy
Posts: 47
Registered: ‎11-23-2010
My Device: Q10
My Carrier: Rogers

Re: BlackBerry Link Peer Manager error message

I have exactly same problem, couldn't fix with usual install/uninstall pprocess.


Saw another topic where some Blackberry technical adviser asks to make a phone call to provider in order to be transfered to them to make ticket to investigate the problem. Since ppl still have same issue I think they still investigate.


I think what could happen is I installed some application which put another version of same DLLs used by Blackberry link as well. Will try to find out,