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BlackBerry® 10 Desktop Software

New Member
Posts: 1
Registered: ‎03-30-2013
My Device: BlackBerry Z10
My Carrier: Verizon

BlackBerry Link Will Not Find Music on My Computer

I recently got rid of my old Motorola Droid and purchased a BlackBerry Z10. I dragged all of the music off of my Droid into a file on my computer's desktop, but this music is not being identified by BlackBerry link. The only music that BlackBerry link is picking up is stuff that was already on my computer (purchased a long long time ago on iTunes). I made sure to change the default music source in Link to "Windows Media Player" from "iTunes", but this does not seem to be working. I have also restarted BlackBerry Link multiple times to no avail. Please help as I really like the phone, but am not happy that I can't put my music on it!!!

Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: BlackBerry Link Will Not Find Music on My Computer

Hi mtalbot89 and welcome to the BlackBerry Support Community Forums!


If you browse through Windows Media Player or iTunes, do you see the music you transferred over from your Motorola Android?






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New Contributor
Posts: 9
Registered: ‎02-15-2014
My Device: blackberry z10 STL100-3
My Carrier: At&t

Re: BlackBerry Link Will Not Find Music on My Computer

i have the same problem, i can find the files on windows media player and itunes but blackberry link won't find them and i don't know if there's a search option in blackberry link