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BlackBerry® 10 Desktop Software

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New Contributor
Posts: 3
Registered: ‎02-23-2013
My Device: Z10
My Carrier: Telus
Accepted Solution

Blackberry Link Can't Communicate With Device

Does anyone know a solution for this?  I am running Windows 8.

 

As in the previous thread regarding MacBook Pro.  This problem is not solved for me.  I am running Windows 8 and have installed the Link software and my device will not connect.  DO NOT DO A RELOAD LIKE IT SAYS TO FIX THIS PROBLEM OR YOU WILL LOSE ALL OF THE INFO THAT YOU HAVE IN YOUR PHONE

New Member
Posts: 2
Registered: ‎02-23-2013
My Device: Z10
My Carrier: DU

Re: Blackberry Link Can't Communicate With Device

I have the same problem. I hope they solve the problem

Developer
Posts: 1,185
Registered: ‎03-24-2011
My Device: Passport/Z30//Q10/ Z10 / 9900 / PlayBook / 9700 / 8900
My Carrier: ATT

Re: Blackberry Link Can't Communicate With Device

http://docs.blackberry.com/en/smartphone_users/deliverables/49672/tom1359418099212.jsp

 

System requirements: BlackBerry Link for Windows

 

Software

  • Windows XP SP3 or later, Windows VistaWindows 7
  • Microsoft .NET Framework 3.5 SP1 or an active Internet connection
  • iTunes 10.1 or later or Windows Media Player 11 or later for music synchronization
New Contributor
Posts: 3
Registered: ‎02-23-2013
My Device: Z10
My Carrier: Telus

Re: Blackberry Link Can't Communicate With Device

So Blackberry Link is not compatible with Windows 8.  When will it be?

Developer
Posts: 1,185
Registered: ‎03-24-2011
My Device: Passport/Z30//Q10/ Z10 / 9900 / PlayBook / 9700 / 8900
My Carrier: ATT

Re: Blackberry Link Can't Communicate With Device

Contributor
Posts: 24
Registered: ‎02-16-2013
My Device: Z10
My Carrier: Bell

Re: Blackberry Link Can't Communicate With Device

Um...not compatible with win8....it's 2013 - did BB not get the memo? 

New Member
Posts: 1
Registered: ‎03-08-2013
My Device: blackberry 10
My Carrier: bell

Re: Blackberry Link Can't Communicate With Device

I have all of these requrements and it is still not connecteing. Well it connects and i can sync items however i can not complete a back up  i keep getting a communcition error.