Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® 10 Desktop Software

Reply
Highlighted
New Contributor
Posts: 4
Registered: ‎03-11-2014
My Device: Blackberry Z30
My Carrier: Top Buys
Accepted Solution

Blackberry Link Download

Still unable to download Blackbery Link.

Am running Win 8 on a 64 bit system

Each time I commence the download, which almost completes, the computer tells me it needs to restart and then goes into a circular series o,f computer needs to restart then please wait while updates are installed and then back to computer needs to restart ad infinitum.  Cost me $88 to get the computer problem resolved but tried again tonight with the same result.  Would like some advice/help please.

Forums Veteran I
Posts: 2,790
Registered: ‎10-26-2013
My Device: BB

Re: Blackberry Link Download

Win 8 or Win 8.1 ?

 

3 rd Party Firewall ?

 

Anti-Virus Program, full name and version ?

 

Registry Editor ?

 

Please answer all !

New Contributor
Posts: 4
Registered: ‎03-11-2014
My Device: Blackberry Z30
My Carrier: Top Buys

Re: Blackberry Link Download

I ended up giving the computer to an IT spedialist who discovered a corrupted driver in Win 8. The driver was affecting the computer which was then unable to complete the download of BBL.

Forums Veteran I
Posts: 2,790
Registered: ‎10-26-2013
My Device: BB

Re: Blackberry Link Download

Thanks for the feedback, glad to hear at least your issue is resolved, good luck.