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BlackBerry® 10 Desktop Software

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Visitor
Posts: 1
Registered: ‎09-17-2013
My Device: Blackberry Q10 SQN100-3
My Carrier: Rogers

Blackberry Link downloaded!

I have downloaded this link three times and each time, I have been unable to get an option "Next" box (in the lower right-hand corner) to move from Page 1 and on. There are two boxes for "Back/Next" in the upper left-hand corner but when I click on either of these, there is no action.................they are in the 'grey' mode. I simply want to load the music from my PC on to my BB! I have watched the demos online but I cannot get past the first page in the BlackBerry Link! What can I do to make this work?
Retired
Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: Blackberry Link downloaded!

Hey 1898,

Welcome to the BlackBerry® Support Community Forums.

 

To better assist you what operating system are you using on your computer? And are you running any anti-virus software?

 

Thank you.

 

 

 

-HB

 

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